EzLiving : Smart Home App
An intuitive smart home app for Indian middle-class urban households based on user-centric research.
Role
UX Researcher
Responsibilities
UX Research & Design
Tool
Figma, FigJam, Canva, Powerpoint
Duration
2 Weeks
The Problem
In many parts of India, the weather is pleasant if we open the window at the right time and let the breeze in. In some homes, it is also the question of opening the right window at the right time of the day (or night). If it starts to rain, it is important to close one particular window, but only after the rain starts getting heavy and raindrops start coming in. Some places are mosquito-infested, so it is important to have the mosquito net panels closed at all times, and especially at night. Solution To develop a system to be end-user controllable, so that people can programme windows, curtains, fans, ACs and other appliances in their hom based on individual needs and the weather
The Solution
Develop a cutting-edge sales acceleration platform tailored for enterprise SaaS companies that leverages automation and personalization. This platform aims to significantly reduce sales cycles and increase close rates. Integration with CRMs, SAML, public clouds, and automation stacks will ensure a seamless adoption process, ultimately boosting the efficiency and effectiveness of the sales process for our clients.
Solution
Applied design thinking methodologies to brainstorm and prototype innovative solutions that cater to user needs and business goals.
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Outcome
1
Enhanced UI and interaction elements that supported smooth content workflows.
2
Received positive feedback from users and stakeholders on the usability and performance improvements, leading to a 25% reduction in support tickets related to navigation and usability issues.